We ship our window treatments via UPS and Federal Express Ground at no charge for most undersize blinds or window treatments. For oversize window treatments, a one time per product oversize package charge will be added to your order.
Multiple Shipments
Different types of window treatments may be manufactured in different facilities and shipped separately. Therefore, if your order consists of different types of window treatments, you may receive them at different times.
Shipping Times
Most of our blinds ship within 5 to 10 working days after receipt of a complete order with check or credit card approval. On rare occasions, there may be manufacturing delays out of our control. In these cases, we will notify you of the delay and the estimated shipping date of your order. Unless there is a delay or need for more information from you, orders will be in production the following business day.
Damage During Shipping
Your blinds are insured through the manufacturer while being shipped. It is your responsibility when signing for receipt of the blinds, to thoroughly check the condition of the cartons. If you notice any damage to the boxes, indicate this on the courier’s delivery ticket. We would suggest that you sign your name and write "Damaged cartons" beside it. We ask that you notify us within 24 hours from the time you receive the damaged blinds and supply us with a copy of the delivery ticket to process the claim with the courier. We will coordinate the repair or replacement of the damaged products. Please contact our customer service department by e-mail at [email protected] or by phone at our toll free number 1-866-894-LESS (5377) if you have any questions about this process.
We ship our Window Treatments via UPS or Federal Express Ground at no charge for all window treatments. For all products 90" or larger in width or length, a one time oversize package charge will be added to your order.
Our goal is to give you, our valued customer, the best service possible. We want your repeat business and referrals.
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