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| COLOR DISCLAIMER |
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| We tried to ensure that the colors of the samples on our site are accurate. The
actual colors of the blind will vary. This is due to the fact that every
computer monitor has a different capability to display colors and that everyone
sees these colors differently. For these reasons, we cannot guarantee that the
color you see accurately portrays the true color of the product. Because our
products are all custom made and cannot be returned, if an exact color match is
required, then please request free samples before placing your order. You
can do so by clicking on the link request sample on the product page. Also,
remember that dye lots might vary between the swatch sample and the product you
receive. |
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| Stained finish real wood blinds: There are natural variances in
the wood's color, grain, etc. that cause dye lots to vary in color. Although we
consider these variances to be minimal there is no way to assure an exact color
with stained wood blinds. If you are ordering real wood blinds with a stained
color finish be sure to purchase all your blinds at the same time so they are
manufactured from the same dye lot. We will only guarantee a color match for
blinds that are purchased together on the same order. |
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| Natural wood shades (matchstick & woven wood): Natural wood
shades are made from bamboo, rattan, reeds, jutes, and other natural woods.
Because they are a natural product the colors can vary substantially between
dye lots. If you are ordering natural wood shades and you want them to match
make certain you purchase all of your shades at the same time so they are
manufactured from the same material lot. We will only guarantee a color match
for shades that are purchased together on the same order. Also the color of our
Bermuda pattern varies from a light green to a yellow/tan depending on when the
bamboo is harvested. Green bamboo should gradually change to a more yellow/tan
color over time. |
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| RETURNS AND EXCHANGES |
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| When you order custom blinds from Blinds For Less™, each blind is individually
manufactured for each window using your measurements and options. For this
reason, we can only accept returns on orders that are incorrectly filled by the
manufacturer or that are defective. If there is a defective product the
manufacturer will repair or replace the product at no charge. . Because of the
speed in which your order is processed and products are manufactured, there are
no cancellations. We realize that mistakes may occur and if you make a mistake
in measuring or ordering, please contact customer service at out toll free
number 1-866-549-LESS (5377). Depending on the type of error, you may return
the product to the factory for alteration or we will have it remade at a
discount. |
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| SHIPPING |
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| We ship our Window Treatments via UPS or Federal Express Ground at no charge
for all window treatments. For all products 90" or larger in width or length, a
one time oversize package charge will be added to your order. |
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| Multiple Shipments |
| Different types of window treatments may be manufactured in different
facilities and shipped separately. Therefore, if your order consists of
different types of window treatments, you may receive them at different times. |
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| Shipping Times |
| Most of our blinds ship within 5 to 10 working days after receipt of a complete
order with check or credit card approval. On rare occasions, there may be
manufacturing delays out of our control. In these cases, we will notify you of
the delay and the estimated shipping date of your order. Unless there is a
delay or need for more information from you, orders will be in production the
following business day. |
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| Damage During Shipping |
| Your blinds are insured through the manufacturer while being shipped. It is
your responsibility when signing for receipt of the blinds, to thoroughly check
the condition of the cartons. If you notice any damage to the boxes, indicate
this on the courier’s delivery ticket. We would suggest that you sign your name
and write "Damaged cartons" beside it. We ask that you notify us within 24
hours from the time you receive the damaged blinds and supply us with a copy of
the delivery ticket to process the claim with the courier. We will coordinate
the repair or replacement of the damaged products. Please contact our customer
service department by e-mail at [email protected]
or by phone at our toll free number 1-866-549-LESS (5377) if you have any
questions about this process. |
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| We ship our Window Treatments via UPS or Federal Express Ground at no charge
for all window treatments. For all products 90" or larger in width or length, a
one time oversize package charge will be added to your order. |
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| Our goal is to give you, our valued customer, the best service possible. We want
your repeat business and referrals. |
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| WARRANTY |
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| Limited Lifetime Warranty - All Blinds For Less products are backed by a
manufacture limited lifetime warranty. This warranty covers any products will
be free from defects in materials or workmanship of the lifetime of the
original purchaser as long as the product is measured and installed in
residential dwellings according to manufacturers product instructions. This
warranty does not include any conditions resulting from damages caused by
accident, alterations, misuse, abuse, motorized devices, or failure to adhere
to our maintenance. In addition, since wooden slats are crafted from
natural wood, slight variation in color and grain may be present and slight
warpage may occur. These characteristics are inherent in finely milled wood and
are accepted as industry standards. |
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| This warranty is exclusive and in lieu of all other obligations, liability or
warranties, expressed or implied including without limitations the warranties
of merchantability and fitness for a particular purpose. In no event shall
Blinds For Less be liable or responsible for incidental or consequential
damages or for any other direct or indirect damage, loss cost, expense, or fee.
Some states do not allow the exclusion or limitations of incidental or
consequential damages, so this exclusion may or may not apply. |
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| Every window treatment sold by Blinds For Less is designed to provide a
lifetime of trouble free use. In the unlikely event that warranty service is
ever needed, simply call customer service department at our toll free number
1-866-549-LESS (5377) or e-mail us at
[email protected] and we will arrange for repair or
replacement at our discretion as quickly as possible. |
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